Welcome to T Cycles Bike Shop, located in South Africa. Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, www.tcyclesbikeshop.co.za.
1. Information We Collect
We may collect and process the following types of personal information:
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Contact Information: Name, email address, phone number
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Order Details: Shipping and billing address, items purchased
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Payment Information: (via secure third-party payment providers; we do not store card data)
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Device & Usage Info: IP address, browser type, pages visited (via cookies or analytics tools)
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Communication: When you contact us via forms, email, or WhatsApp
2. How We Use Your Information
We use your personal information for the following purposes:
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To fulfill orders and deliver products
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To communicate with you regarding orders, services, or queries
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To improve our website and services
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To comply with legal obligations
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For marketing (only with your consent)
3. How We Share Your Information
We will never sell your personal information.
We may share data with:
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Trusted service providers (e.g., delivery partners, payment gateways)
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Legal authorities when required by law
All third parties are bound by confidentiality and data protection obligations.
4. Your Rights Under POPIA
You have the right to:
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Access your personal data
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Correct or update your data
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Object to or limit the processing of your data
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Withdraw consent where processing is based on consent
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Lodge a complaint with the Information Regulator (South Africa)
To exercise these rights, contact us at:
📧 Email: support@tcyclesbikeshop.co.za